How do I update an additional people to a service request?

You can now get to and edit an additional people from within a service request. For example, you may want to add an Agency contact.

1. From the Service Request Details panel, scroll down to Additional People.

1. To the right of the person's name click  and then click View.
2. The people record opens for the additional contact. Click the three dots to edit or the plus sign to add details.  
   
3. Make necessary edits and click Save.