How do I add additional or replace existing Inbox tags on multiple conversations?

You can add additional or replace existing Inbox tags on a single conversation or multiple conversations.

1. From the Me or Team Inbox, select a single conversation or hold the SHIFT key to select multiple conversations.  
2. From the action menu, click the Tag icon.
   
   
   
3. In the Tag field start typing the name of the tag. As you type matching tags will list.
4. To ADD - Search or enter the Tag you'd like to add and click the Add button. Note: All existing tags will remain and the new tag(s) will be added.
5. To REPLACE - Search for and select the tag to replace and click the Replace button. Note: Existing tag(s)s will be replaced with the new tag(s).