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  1. Ascendant
  2. Inbox

Inbox

Find answers and learn how to use the Inbox to engage constituents about Legislative issues.

  • How do apply People Tags to a Person or Organization?
  • How do I edit a People record?
  • How do I create a new person?
  • How do I log a new conversation (Phone Call, Postal Mail, Other, etc.)?
  • How do I import a Template to use as my reply?
  • How do I draft and send replies to multiple Conversations at once?
  • How do I assign a multiple conversations to a user?
  • How do I add additional or replace existing Inbox tags on multiple conversations?
  • How do I create a new Inbox tag?
  • How do I update a person's name and contact information while viewing a conversation?
  • How can I best manage the Inbox?
  • How do I use Inbox pivots (Views)?
  • How do I view Campaigns (duplicate messages from an organization)?
  • How do I use Inbox filters?
  • Why do some conversations not contain a contact's name (No Name)?
  • How do I reply to a single Inbox conversation?
  • How do I move a reply back to the Inbox?
  • How do I reply to campaigns?
  • How do I comment on a conversation?
  • How do I view an in-app notification?
  • June 2022 Release Notes
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