How do I assign a multiple conversations to a user?

You can easily assign multiple conversations to a user. 

1. 1. From the Team Inbox select multiple conversation by holding your SHIFT key and clicking on each conversations that you want to assign to a user.
   2. From the action menu, click the Assign icon.
      
                                                      
2.  Click in the Search for Staff field or select a user from the Assign drop-down list.  User will automatically be assigned to the selected conversations. Conversations will move from the Team Inbox to the users Me Inbox.