Inbox
- February 2023 Update Release Notes
- June updates
- How do I view an in-app notification?
- How do I comment on a conversation?
- How do I reply to campaigns?
- How do I move a reply back to the Inbox?
- How do I reply to a single Inbox conversation?
- Why do some conversations not contain a contact's name (No Name)?
- How do I use Inbox filters?
- How do I view Campaigns (duplicate messages from an organization)?
- How do I use Inbox pivots (Views)?
- How can I best manage the Inbox?
- How do I update a person's name and contact information while viewing a conversation?
- How do I create a new Inbox tag?
- How do I add additional or replace existing Inbox tags on multiple conversations?
- How do I assign a multiple conversations to a user?
- How do I draft and send replies to multiple Conversations at once?
- How do I import a Template to use as my reply?
- How do I log a new conversation (Phone Call, Postal Mail, Other, etc.)?
- How do I create a new person?
- How do I edit a People record?
- How do apply People Tags to a Person or Organization?
- How do I note that People are threatening or dangerous?
- How do I create a new Template?
- How do I add automatic merge fields in a Template?
- How do I generate Inbox reports?
- How do I opt-in and opt-out email address and mobile numbers?
- How do I add a CC or Bcc to my reply?
- How do I merge or combine a duplicate record?
- October updates