In this release we squashed many bugs and added the new features below!
Drop-down menu added for Inbox Views
We've streamlined access to Inbox views by replacing the old carousel with a new drop-down menu.
Added "All" Inbox View
Searching the Inbox will now be much easier with the new All view. "All" displays open, snoozed, and done conversations together in one place.
- Open (NEW for any Team Inbox) - displays all Unassigned and Assigned conversations.
- Unassigned - displays only Unassigned conversations.
- Assigned - displays only Assigned conversations.
- Snoozed - displays only conversations that have been snoozed.
- Done - displays conversations that have been Marked as Done. New status icons have been added (see below).
- All (NEW)- displays both Open and Done conversations; note the new status icons to see if the conversation is open, done, due or snoozed.
New Status icons have been added
Quickly see the status of a conversation. New Status icons clearly identify if a conversation is Open, Done, Due, or Snoozed.
Due Date option added to Inbox conversations
Users can now add a due date by editing the description of a conversation. Contact support if you would like to add an automatic due date that is added whenever a conversation is created. Users can now also sort by the due date for additional organization options.
User ability to edit conversation title added
Users can now change the title of a conversation. Just click on the edit description option!
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