From the left main navigation menu, click Team Inbox icon.
Click to select the Team Inbox and then click Filters icon from the Search bar.
The filters panel opens, click click the Campaigns drop down to view all active campaigns.
Select the campaign.
Use the Select All checkbox in the conversation panel to select all conversations.
You can also use the action bar to mass Mark as Done, Reply, Tag, Assign, Archive, and/or Print.
Mass respond by clicking Reply.
Type response or click the Import Template icon to select a letter template. When using templates simply place your cursor between the "{Salutation}" and the "Sincerely" and begin drafting your response.
To change to another template, click Import Template.
Before sending make sure to double check spelling and spacing.
Always preview the outgoing conversation before replying by clicking the Preview icon.
To exit the preview, click ClosePreview.
To send the reply, click Send & Done.
Next review how the replies will be go out of the system, select either the Email or Print radio button.
Click Send & Done.
Finally view the results from the Send Replies dialog. The dialog displays the number of conversations emailed, printed, failed, and total.
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